{ The CodeMettle Difference }

Beyond Monitoring

Monitoring ≠ Management. Monitoring + Control = Management. Alert, act & control from CodeMettle NSO’s single console. Virtually everyone else provides basic, unsophisticated one-way monitoring of devices, but operators can’t act upon alarm and alerts in the same tool. CodeMettle NSO provides Click2Control (C2C) from each icon in the UI, so operators can instantly act on alarms, launch workflows, and resolve problems more quickly and efficiently than ever possible before.

Advanced Intelligence

CodeMettle NSO’s Correlation & Automation Machine (CAM) is the only solution that combines a super-scale Business Rules Management System (RMS) and Complex Event Processor (CEP) to achieve advanced high-volume data processing, filtering, and correlation. This provides better intelligence and yields actionable, proactive information vs. overload.

Manage/Control Anything

CodeMettle NSO can monitor/control devices no other vendor can. Anyone can do SNMP. Few, if any, can monitor, manage, and control contact closure, MODBUS, serial, UDP, and proprietary non-standard devices. CodeMettle has the most extensive library of Integration Drivers (ID) in the industry, but more importantly, the platform and the expertise to handle anything you can throw at us. 

Fault & Event Management

Previous-generation monitoring tools lack the intelligence to understand network topology and are not service-aware. They typically create alarm floods, causing you to have to spend more time trying to tune/tame your monitoring tool than proactively manage your network. CodeMettle understands that these tools are already in place and  aims to leverage them, integrate with them, and provide value-added processing and intelligence. You can easily direct multiple existing tools to CodeMettle NSO so that you can not only see the actionable root cause, but also gain an instant ability to interact with the offending device, send pre-determined instructions, or perform workflow-driven steps. Further, CodeMettle NSO uses advanced techniques to perform trend analysis, anomaly and abnormal behavior detection to predict an prevent errors so that the network is always available.

Health & Performance Management

How many times have you heard the complaint “It’s So Slow”? This is the bane of every network engineer’s existence. The network is probably up and seemingly performing just fine. Discrete services and applications may be slow for a variety of other causes other than “the network.” CodeMettle NSO goes beyond high-level network performance monitoring and measuring, it provides end-to-end service monitoring and measurement so that, ideally, you never have to hear “It’s slow” again. With proactive orchestration, you prevent problems and assure performance so customers never have to suffer.

Service Discovery & Topology Management

CodeMettle NSO ships with powerful service discovery and topology capabilities. It discovers not only the network devices, servers, and applications, but most importantly how they are connected to one-another (configuration item relationships). The discovery and visualization engines provide sophisticated algorithms that provide dynamic layouts and topology views based on discovered data, but are fully configurable by the user. Users can add service meta-data to provide even more accurate service-relevant views and understanding. Unlike other service discovery tools, CodeMettle NSO is a full network management system (NMS) and not only discovers the services, but monitors and manages the discovered components. It also includes its own CMDB. If preferred, you can easily integrate any existing NMS and CMDB tools.

Configuration Management

Typical monitoring tools have little-to-no understanding of network device configuration, let-alone service configuration running on top. They simply and typically poll metrics or interfaces at pre-determined intervals and either collect the data or determine up/down status. Ping and poll methods have their place, but will not help you if the configuration of the device changes and is the cause of the problem. Configuration changes are often the leading cause of downtime and can be caused by a variety of factors including security breach (hack), unauthorized or unplanned changes, reboots, patch or firmware errors and more. CodeMettle provides for full configuration-aware network and service management by detecting configuration problems and restoring known-good configurations. It seamlessly integrates with existing CMS tools if preferred.

Provisioning Management

Leveraging CodeMettle NSO’s BPM workflow engine (BPM), Service Provisioning Plans (SPP) (Workflows within BPM) and the Real-time Graphical User Interface (RGUI), you can create automated workflows that can be manually or autonomously started to directly provision network devices, applications, and actual services across your infrastructure. All workflows are fully configurable with any level of complex workflow logic and human or machine interaction (or both). Similarly, de-provisioning, change, and upgrade workflows can be easily created.


All network management tools have some kind of admin UI, but true Administration means the ability to interact and administer not just the tool itself, but also communicate and manage network elements, other NMS, and utilities. CodeMettle NSO is a true umbrella manager-of-managers that includes a full extensible library of out of the box integration connectors and translators to provide for full bi-directional integration to any aspect of the network.


Most typical monitoring apps collect a variety of statistics and data such as CPU or circuit utilization, but lack the sophistication to provide meaningful accounting for services running on the network. Services are tangible, typically customer facing and consumable products that are revenue affecting. Examples include television channels running atop a satellite or cable network or a multi-site VPN for a large global enterprise. For the satellite or cable provider, each channel is a service provided by different content providers. Within an enterprise network, services are things like “Billing” whereby the accounting department’s systems and applications collectively provide service such that the company can bill and collect payment for the products or services it provides to its customers. While most monitoring tools are unable to monitor and understand the services riding on a network, CodeMettle NSO is fully service-aware. This enables the network provider to appropriately manage, bill, or charge for the services provided.


CodeMettle NSO provides powerful and comprehensive network security information and event management (SIEM) capabilities. You can easily monitor logs of any kind as well as detect configuration changes that may be the result of unauthorized change or nefarious acts such as hacking, viruses, or spyware. You can direct the logs of any and all network devices and all of your security monitoring tools (including other SIEMs) to NSO to achieve superior processing, analytics, and actionable insights to better secure your infrastructure.

Integration with Trouble Ticketing

CodeMettle NSO integrates with virtually every common trouble ticketing system seamlessly via their vendor-specific APIs. Out-of-the box Integration Drivers (ID) are available for Service-now, BMC Remedy, HP Service Manager and more. Any-to-any integration via virtually every modern standards-based protocol is included with the Translator Development Kit (TDK).

Integration with 3rd Party Apps and Tools

The CodeMettle NSO Integration Driver Library and Translator Development Kit (TDK) provide limitless and seamless easy integration capabilities to virtually any device or application. 

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