{ The CodeMettle Difference }

Are you *still* being flooded with alarms and alerts? Most IT / NetOps still monitor technology silos such as operating systems (servers), network devices, and storage. Detecting problems at the silo level, while helpful, is disconnected from the business service and isn’t helping manage the user experience. Worse, from a service perspective, you are not able to pinpoint up-or-downstream service-affecting events. CodeMettle NSO changes the equation, enabling you to become fully service-aware and empowering end-to-end real-time service management. Combined with our unique orchestration capabilities, it allows you to create a more robust and self-healing infrastructure with fewer tools and reduced operating costs.

Application and service management can be truly different. Often, application management refers to managing the software components of an application and that application might equate to a service. The most common example is “Email.” Every enterprise needs it, uses it, and IT manages it as a service. From an application management perspective, you might monitor and manage your Microsoft Exchange server applications. From a true service management perspective, you would manage the Exchange server application, the Active Directory service, DNS services, firewalls, anti-virus, and anti-spam services as well. Even then, this is a prime example of a commodity infrastructure service: the business expects it as utility and is not-aligned with a particular business function other than empowering communication and collaboration. True business services such as “Revenue Management” may encompass numerous services and numerous applications. With CodeMettle NSO, discover, manage, and truly orchestrate these aggregate mission-critical business services.

CodeMettle NSO empowers IT/NetOps to achieve real-time, service-aware orchestration transcending the traditional and reactive fault-based approach.

Contact us today to learn how CodeMettle can help you solve these challenges:

  • Manage a constantly growing and changing infrastructure with minimal staff
  • Consolidate or replace legacy and ineffective tools
  • Identify and retire redundant and little-used applications and devices
  • Discover and manage business services, not technology silos or elements
  • Dramatic reductions in incidents
  • Reductions in help/service desk calls
  • Proactive configuration change detection
  • Increased availability and protection of mission-critical services
  • Performance assurance
  • New revenue opportunities
Learn More